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Tag Archives: Dell Computer

Dell and Zappos: Two Examples of How Social Media is Changing the Definition of Customer Service

Posted on May 27, 2009 by John Vasko

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Dell and Zappos: Two Examples of How Social Media is Changing the Definition of Customer Service

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Popularity: 26% [?]

Posted in Social Media, Trends | Tagged customer service, Dell Computer, Steve Rubel, Twitter, YouTube, Zappos | 2 Replies

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